This page explains clearly what personal information Tigroclub collects, why it is collected, and how it is kept secure. Protecting your privacy is one of Tigroclub's core commitments.
Tigroclub believes your personal data belongs to you alone. Collecting certain information is necessary to operate the platform, but it is done with your consent and for specific purposes only. This privacy policy clearly sets out what data is collected, why it is collected, how it is stored, and where it goes.
This policy applies to the tigroclub.world website, Android and iOS mobile apps, and all other Tigroclub digital channels. It also applies when the platform is accessed from outside Bangladesh.
Tigroclub's Privacy Policy is built in accordance with international data protection standards. This policy Terms & ConditionsApplicable in conjunction with.
Tigroclub collects two types of data — directly from you and automatically during your use of the platform. Details are provided below:
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity information | Name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email | When Opening an Account |
| Financial Information | BKash/Nagad number, transaction history | On deposits & withdrawals |
| Device information | IP address, device type, browser | During site visit |
| Usage Data | Games played, betting history, session duration | While using the platform |
| Communication records | Support chat transcripts | When Using Support |
Tigroclub never stores your full bank card number or PIN. Payment details are processed directly through the payment gateway and your full card number is never stored on Tigroclub's servers.
Tigroclub uses the information it collects solely for specified purposes — no data is ever used unnecessarily. The main use cases are:
Tigroclub never uses your data beyond its original purpose. You will be informed before your data is used for any new purpose.
All data stored on Tigroclub's servers is protected with advanced encryption technology. The website uses the HTTPS protocol, meaning all communication between your browser and Tigroclub's servers is fully encrypted.
Your data is retained for as long as your account remains active. Even after an account is closed, certain data may be kept for a specified period due to legal obligations — typically up to 5 years. After that, it is securely deleted.
Tigroclub conducts regular security audits and provides staff with data protection training. Only authorized personnel are permitted to access specific data.
In the event of a data breach, Tigroclub will notify affected users as quickly as possible and take all necessary steps. The highest level of technical security is in place to prevent such incidents from occurring.
Tigroclub never sells your personal data. However, limited information must be shared with certain trusted third parties in order to operate our services. These parties are:
Tigroclub has data protection agreements in place with every third party. None of them are permitted to use your information for their own purposes.
The Tigroclub website and app use cookies and similar technologies. Cookies are small files stored in your browser that allow the platform to recognise you on your next visit.
Types of cookies Tigroclub uses:
You can block cookies through your browser settings, though doing so may prevent certain platform features from working properly.
Tigroclub respects your right to data protection. The following rights belong to you and can be exercised at any time:
To exercise these rights, email us at support@tigroclub.world or reach out via live chat.
Tigroclub strictly prohibits anyone under the age of 18 from using the platform. If it is ever found that a minor is using an account, that account will be immediately suspended and all associated data will be deleted.
If parents suspect their child is using Tigroclub, please notify us immediately at support@tigroclub.world. We will act promptly.
Tigroclub may update this Privacy Policy when necessary. In the event of changes:
Make a habit of checking this page regularly. Staying informed about any changes is in your best interest.
For any questions or concerns about the Privacy Policy, contact Tigroclub directly. Our support team is ready to help in Bengali.
Email: support@tigroclub.world
Live Chat: directly on the website or app
Hours: 24 hours a day, 7 days a week
To file a formal complaint regarding data protection, write to the email above with the subject line "Data Protection Complaint". We will respond within 14 business days.
A layered security approach built on both technology and policy
Tigroclub gives you control over your data. To stop marketing messages, view your information, or request deletion — contact support at any time.
Learn more about Responsible Gaming →Frequently asked questions about platform features and activity